To our loyal patients,
Please know that our team is aware of the ongoing national shortage of stimulant medications. We empathize with how this has impacted our patients over the last several months and we are working diligently with each patient and their pharmacy to locate and provide refills. Please be patient with us and pharmacy staff during this time. When calling our office we request that you only leave one voicemail at the appropriate extension for your Provider regarding this matter.
Prior to your appointment, please contact your pharmacy to confirm they have your stimulant medication in stock. Know that availability is subject to change. If they do not have your stimulant medication available, we ask that you call other pharmacies and locate your medication so we can provide a one-time courtesy transfer to another pharmacy. Our Medical Assistant will then cancel the original prescription. However, if the pharmacy phone is busy she may not be able to get through immediately to cancel the initial prescription.
Understand that if you fill BOTH prescriptions in the SAME MONTH you are in violation of the stimulant contract and are subject to discharge from Solutions Psychotherapy. This is a serious offence that we do not take lightly. You may also ask your Provider to mail you a paper prescription as an alternative.
Thank you for your patience and understanding in this matter.
How to log in at the Time of Your Appointment:
New or existing patients may keep their scheduled therapy or medication appointments by clicking on the above “Our Team” tab, then clicking the blue button for their respective provider at the time of their scheduled appointment. Google Chrome, Firefox, or Safari browsers must be used and are supported by this system. You may also access our system using Androids or iPhones.
Following medication appointments, your prescriptions will be electronically sent to your pharmacy for pick up at your convenience. We’ve had positive feedback using this system and we look forward to continuing to serve our community.